eVisa help
In the vast majority of cases, applying for an eVisa should be simple enough for you to do by yourself. If you need additional help there are organisations funded by the Home Office that can support you. This includes:
- Local Citizens Advice Bureaus can provide advice on visa applications, including filling out forms.
- South West London Law Centres can help people without smartphones, those with limited internet access, language barriers, digital illiteracy, or disabilities.
- Free Movement have created a guide to the application process.
- Lancashire Council offers a step-by-step guide to the process.
The Work Rights Centre is not a position to offer eVisa support, but if you need immigration legal advice you can get in touch with our team.
If the information on your eVisa is not correct
We have seen cases of people who have received an eVisa with incorrect information on it. For example, some people in the UK on the Ukraine visa scheme have received an eVisa displaying their status as ‘humanitarian protection’, when it should say ‘Ukraine scheme’. We have also seen others who have the wrong date on their eVisa.
If you believe the status on your eVisa is incorrect, you should report an error with your eVisa or contact the UK Visas and Immigration resolution centre on 0300 790 6268 or +44 (0)203 875 or by using the Webchat function. You can also report the problem to The 3 Million, a charity that seeks to be the voice of EU citizens in the UK.
We recommend that you continue to keep the Home Office informed of the problem. It is also a good idea to keep a diary of your communications with the Home Office.
We are working in partnership with other charities to make sure the Home Office knows that this is happening, and hope to see it resolved as soon as possible.