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Supporting vulnerable residents to access digital government services
At a time when most government services have moved online, frontline charities play a key role in supporting the digitally excluded. This report provides an overview of sector needs.
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The Employer Checking Service needs fixing
The Employer Checking Service, used by employees and employers to prove an individual's right to work, is riddled with digital issues or technical difficulties. We explore problems with the service and propose potential solutions.
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Giving evidence: The hidden struggles of EU nationals who arrived in late 2020
Freedom of movement in the UK came to an end on 31 December 2020, but for those who arrived in the UK close to the deadline, there's an uphill battle to prove their residence.
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Lives on Hold
We have heard from hundreds of people reporting delays or difficulties in proving their status.his briefing explores the issues experienced by EU citizens since the EUSS deadline, and how the Home Office, employers, and local authorities can help.
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Spell-bound: How a minor discrepancy caused a major delay to this family's EUSS application
The EU Settlement Scheme, established post-Brexit to enable EU nationals to retain their right to live and work in the UK, was pitched as straightforward. But for many, it has become a tangled web of bureaucracy.
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