Get Our Help

Every week in London and Manchester we run a free advice clinic. We can help you fight employment rights breaches such as non-payment, draft a CV to improve your professional mobility, help you secure your immigration status, or access Universal Credit if you are struggling financially. Our advice is free, confidential, and available in a number of languages including Romanian, Bulgarian, Spanish, Italian, French, Russian and Ukrainian.

Make an appointment

Call our helpline on 0300 4000 100 to make an appointment with an adviser. Our helpline is open Monday - Thursday, 10:00 - 16:00.

Gather your evidence

To help you with your case we will need as many details as possible. If you have the following documents it would be useful to have them ready:

  • Proof of identity (ID)
  • A copy of your employment contract
  • Payslips/ invoices
  • The name and address of your employer

Our London clinic

Appointments are held at: 379-381 High Rd, London NW10 2JR

Please call 0300 4000 100 or complete the contact form to make an appointment first. 

Our Manchester clinic

We are open Saturdays, from 10am - 4pm. You can drop in every Saturday at our clinic at: Manchester Central Library, Second Floor, Business and IT suite.

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Contact the team

To get help from one of our advisers, send us a message using the form below, or call 0300 4000 100We are currently receiving a higher-than-usual number of enquiries and will respond to your message in 3-5 working days.

If you would like to refer somebody to us from another organisation, please use our referral form

Learn more

You can learn more about employment rightsUniversal Credit, or Brexit from our guides.

Read our Client Charter

Our Client Charter is our promise to you, our beneficiaries. It sets out what we can, and cannot do for you, and what we expect from you in return: honesty, mutual respect, and constructive feedback. If you wish to make a complaint about our service, you can find our complaints procedure here.